Effective October 14, 2026. These terms apply to every rental from Kayla Portable Toilets Rental ("we"). Booking a rental means you ("the renter") agree to them.

1. Quotes and payment

Every rental gets a written, itemized quote listing the unit, rental period, delivery, pickup, service visits, any same-day or distance charge, and sales tax. Event rentals are paid in full at booking. Construction and long-term rentals charge the first 28-day cycle at booking and each later cycle every 28 days. We accept Visa, Mastercard, Discover and American Express. Contractors with an approved account may be invoiced.

2. Rental periods

Event rentals include up to 3 days on site. Weekend events are delivered Thursday or Friday and picked up Monday.
Weekly rentals (1–2 weeks) include one service visit per week.
28-day rentals renew automatically every 28 days and include one service visit per week until pickup.

3. Delivery, placement and access

Deliveries run 7 AM–5 PM, Monday–Saturday. Exact arrival times are not promised. The renter provides a firm, level spot reachable by hand truck, with the truck able to park within about 100 feet, and shares gate codes and hazards. If the driver cannot deliver because of blocked access, missing gate codes or unsafe ground, a $75 trip fee may apply.

4. Same-day orders

Orders placed by 12 PM, Monday–Saturday, for Santa Clarita Valley addresses are delivered the same day for a $95 same-day fee. Outside the valley, same-day delivery depends on truck availability.

5. Servicing

Service visits pump, clean, sanitize and restock the unit. Extra service visits are $75 each. The renter keeps the unit accessible on service days.

6. Cancellation and changes

Cancel at least 24 hours before the scheduled delivery for a full refund. Cancellations made less than 24 hours before delivery, after the truck is dispatched, carry a $75 trip fee. Date changes are free when requested at least 24 hours before delivery.

7. Pickup, renewal and ending a rental

Call or text (661) 338-6100 at least 2 business days before you want pickup. Billing stops on the pickup date. A 28-day rental keeps renewing until pickup is requested.

8. Care, damage and liability

The renter is responsible for the unit from delivery to pickup, including damage from vandalism, fire, tipping, graffiti or misuse, charged at repair or replacement cost. Normal wear is not charged. Do not move, tow or transport units. Do not place hazardous materials, paint, concrete or trash in the tank. We are not responsible for damage to lawns, driveways or underground lines at the placement spot the renter chooses.

9. Permits

The renter is responsible for any permit needed to place a unit in a public right-of-way or at a permitted event, and for HOA approvals. See the permit guide.

10. Contact

Kayla Portable Toilets Rental, 21704 Golden Triangle Rd, Santa Clarita, CA 91350. Phone (661) 338-6100.

Rental Terms and Cancellation Policy